Comments on: The Holiday Season Rant: Part I http://thebridgebeat.com/2009/12/holiday-customer-servic/ Tue, 27 Jul 2010 21:09:48 +0000 http://wordpress.org/?v=2.9.1 hourly 1 By: TheBridge http://thebridgebeat.com/2009/12/holiday-customer-servic/comment-page-1/#comment-92 TheBridge Mon, 21 Dec 2009 04:54:39 +0000 http://thebridgebeat.com/?p=80272286#comment-92 @Katie -- It certainly seems like it! I did laugh heartily thinking that Vin Diesel would wear a cat sweater. @Brad -- As long as they offer me something for f'ing up my experience, I'd consider coming back to them. So the BR did some damage control. But most of the time, my experience has been that they just don't care. It could also be that I don't get mad enough. But do I have to ALWAYS get mad to get justice? Perhaps. @Katie — It certainly seems like it! I did laugh heartily thinking that Vin Diesel would wear a cat sweater.

@Brad — As long as they offer me something for f’ing up my experience, I’d consider coming back to them. So the BR did some damage control. But most of the time, my experience has been that they just don’t care. It could also be that I don’t get mad enough. But do I have to ALWAYS get mad to get justice? Perhaps.

]]> By: Brad http://thebridgebeat.com/2009/12/holiday-customer-servic/comment-page-1/#comment-89 Brad Sun, 20 Dec 2009 16:46:25 +0000 http://thebridgebeat.com/?p=80272286#comment-89 Banana Republic gave me a $20 store credit for having a crappy inefficient system for tracking my card holder account. Apparently, never activating a card makes it nearly impossible for them to track you, yet they were able to find my address to send me a bill. Anyway, I guess bad customer service can be a form of good customer service? Banana Republic gave me a $20 store credit for having a crappy inefficient system for tracking my card holder account. Apparently, never activating a card makes it nearly impossible for them to track you, yet they were able to find my address to send me a bill. Anyway, I guess bad customer service can be a form of good customer service?

]]> By: Katie http://thebridgebeat.com/2009/12/holiday-customer-servic/comment-page-1/#comment-86 Katie Sat, 19 Dec 2009 16:35:58 +0000 http://thebridgebeat.com/?p=80272286#comment-86 Is that Vin Diesel in a holiday cat sweater?? Is that Vin Diesel in a holiday cat sweater??

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